Senior Operations Officer (Non-Technical) - Palembang Square Mall
Lippo Malls Indonesia · 📍 Palembang, Sumatera Selatan · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 10000000 - 15000000
Lippo Malls Indonesia is looking for a dynamic and experienced Senior Operations Officer to join our team at Palembang Square Mall. This role is perfect for someone who is passionate about retail and mall operations, and wants to make a significant impact in the mall's success.
As a Senior Operations Officer, you will be responsible for overseeing the day-to-day operations of the mall, ensuring that all areas of the mall are running smoothly and efficiently. You will work closely with the mall management, tenants, and other stakeholders to ensure that the mall is a successful and enjoyable place for shoppers, diners, and visitors.
If you are a highly organized, detail-oriented, and results-driven individual with a strong background in retail or mall operations, we encourage you to apply for this exciting opportunity.
📋 Tanggung Jawab Pekerjaan
Oversee the day-to-day operations of the mall, including tenant coordination, customer service, and event management.,Ensure that all areas of the mall are clean, safe, and well-maintained.,Develop and implement operational plans and procedures to improve mall performance.,Monitor and analyze mall performance metrics, such as foot traffic, sales, and customer satisfaction.,Work with the mall management to develop and implement marketing and promotional campaigns.,Ensure compliance with all applicable laws, regulations, and industry standards.,Provide leadership and support to the mall operations team.,Develop and maintain strong relationships with tenants, vendors, and other stakeholders.🎓 Kualifikasi & Syarat
Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail or mall operations, with at least 2 years in a senior operations role.,Strong knowledge of retail and mall operations, including tenant coordination, customer service, and event management.,Excellent leadership and communication skills, with the ability to work effectively with a diverse range of stakeholders.,Strong analytical and problem-solving skills, with the ability to monitor and analyze mall performance metrics.,Proficiency in Microsoft Office Suite, including Excel and PowerPoint.,Ability to work well under pressure and meet tight deadlines.,Strong attention to detail and a commitment to excellence.🛠️ Keahlian
Retail operationsMall managementTenant coordinationCustomer serviceEvent managementPerformance analysisMarketing and promotionsLeadershipCommunicationProblem-solving
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